Job Profile: Product & Process Trainer/Work from Office
Location: Indore, MP.
Package: 3.00 Lacs to 4.80 Lacs per annum (In Hand)
Experience: Minimum 1 year
Roles & Responsibilities:
• Prepare Training Modules to conduct the training, such as Product and Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction & Etc.
• Monitor and coach agents on grammar, pronunciation, syllable stress, and other aspects of the English language, culture, etc.
• Provide consistent coaching and feedback to enhance employee performance.
• Support floor training initiatives, intermittently assist in design and development of training material.
• Provide feedback and input for training content enhancement and development.
• Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled and knowledgeable in handling customer interactions.
• Coach advisors on improvement in products & processes, create learning solutions and customize training delivery.
• Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
• Conduct Session on Compliance & Customer Satisfaction.
• You shall execute & perform all such duties that may be assigned to you from time to time and we reserve its rights to change these at its discretion.
Desired Candidates:
• Minimum Graduate or Post Graduate.
• Talkative, enthusiastic, and cutting-edge.
• Knowledge of Global Market. (Forex & Comex)
• Fluent English Communication, Sales & Marketing Skills require.
Reach us for an Interview
Email:
[email protected]
Call: +91 (phone hidden)
📌 Sales Trainer (Indore)
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📍 Indore