We are Hiring

Job Title:Lead Auditor
Location:Remote
Employment Type: Full-time
Working Days: Monday - Saturday
Working Time :6am est - 3pm est.

JOB DESCRIPTION – LEADS AUDITOR
Department
Reception / Leads & Quality Control
Position
Leads Auditor
Reporting To
Head of Department / Quality & Compliance Manager
Job Type
Full-Time
Job Summary
The Leads Auditor is responsible for auditing, monitoring, tracking, and maintaining the quality and accuracy of all leads received by the law firm.
The role involves reviewing each lead from the time it is received until its final outcome, including the source of the lead, lead quality, information accuracy, follow-up, appointment status, consultation, conversion, and final disposition.
The Leads Auditor will also be responsible for ensuring that all lead-related information is properly and accurately updated in the firm's CRM and that lead data is maintained in an organized and reliable manner for management reporting and decision-making.
Key Responsibilities
1. Lead Auditing
Audit each and every lead received by the firm.




Verify whether lead information has been entered correctly in the CRM.
Check the accuracy and completeness of lead details.
Review the lead journey from initial contact to final outcome.
Identify duplicate, incomplete, incorrect, invalid, or poor-quality leads.
Verify whether leads are being handled according to established procedures.
1. Lead Source Audit
Track and verify the source of every lead.
Monitor leads received from Google, social media, referrals, websites, campaigns, advertisements, existing clients, and other sources.
Identify which sources generate the highest quantity of leads.
Track the quality and conversion performance of individual lead sources.
Report unusual changes, incorrect source tagging, or discrepancies.
1. Lead Quality Audit
Assess the quality of incoming leads based on established criteria.
Identify positive, bad, non-convertible, duplicate, and incomplete leads.
Review whether the le

📌 Lead Auditor (India)
🏢 Gehi & Associates
📍 India