Position Purpose:
The candidate will be responsible for providing production application support.
The candidate should be self-motivated, proactive and a good team player.
The candidate should have basic knowledge of Java, Oracle/SQL and Unix.
Responsibilities
Direct Responsibilities
• · Exposure to basic Unix, SQL, Oracle and any programming language like Java is required.
• · Good knowledge of Incident, change and problem management and ITIL processes.
• · Good communication skills.
• · Experience with supporting multi-tier infrastructures using DevOps or Cloud technology is added advantage.
• · Positive knowledge of monitoring tools like Autosys, Crontab, Univiewer etc.
• · Good knowledge of ticketing tools like JIRA, or ServiceNow.
• · To work through the backlog of tasks as appropriate.
• · To be aware of the business domain the application is being created for
• · To participate in out-of-hours / daytime support as required

Contributing Responsibilities
• · Understand and remain fully aware of the business processes automated on the production platform.



Sound knowledge of applications and related platform is required.
• · Ensure requests from business users including technical and functional queries are answered without delay with qualified inputs.
• · Participate in Resiliency events (Disaster Recovery, Sustained Resiliency, etc.) to ensure Business Continuity objectives are met.
• · Maintains effective relationships with core and extended program team members, peers, senior stakeholders, and business managers

Technical & Behavioral Competencies
Language & Technologies – Java, Python
OS: Expert on Linux, Windows
Database: Expert on SQL, Oracle/Postgres
Tools: Bitbucket, Jenkins, Swagger

Specific Qualifications:
• Minimum 5+ years of experience along with bachelor’s degree
• Prior experience in similar domain.
Skills Referential (Required knowledge, skills and abilities)
Technical Skills:
• Linux, Java
• SQL / Oracle
• Python (good to have)
• Dynatrace (good to

📌 Application Production Support (Mumbai)
🏢 BNP Paribas
📍 Mumbai