About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About The Role
Our Customer Support team is the first point of contact for millions around the world, delivering quick, thoughtful help when it matters most. They're the voice of our customers,
working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut.
We’re looking for a Subject Matter Expert with experience in financial investigations to lead complex cases. You'll manage AML risks and make independent decisions on case resolutions, in addition to assisting with process optimisation and procedures updates.
Up to shape what's next in finance? Let’s get in touch.
What You’ll Be Doing
• Serving as the ultimate point of escalation for complex AML investigations
• Taking ownership of drafting comprehensive, high-quality responses for Banking Partner Requests for Information (RFIs)
• Acting as the primary advisory point of contact for frontline analysts, providing real-time guidance on nuanced AML policies, risk indicators, and operational procedures
• Designing, building, and delivering impactful, ad-hoc training sessions to address LoB-specific issues
• Focussin
📌 FinCrime Subject Matter Expert (India)
🏢 Revolut
📍 India