• Troubleshooting on Salesforce (Platform-Level)
• This refers to diagnosing and resolving issues within the Salesforce platform itself, such as:
• Configuration issues (e.g., incorrect field mappings, validation rules, workflows)
• Permission/access problems (e.g., users unable to view or edit records)
• Integration failures (e.g., API errors, third-party app issues)
• Performance issues (e.g., slow page loads, timeouts)
• Customization bugs (e.g., Apex code errors, Lightning component failures)
• Tools used: Setup menu, Developer Console, Debug Logs, Object Manager, Flow Builder, etc.
• Be a team player and work across teams.
(Note: Relevant applicants will receive an email requesting additional information as part of the next stage. The application process will be completed directly on the team's designated platform, and all subsequent communication and decisions regarding the prospect are managed by the respective hiring team.)
📌 Application Support Engineer (India)
🏢 Scoutit
📍 India
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