Client Experience (New Delhi)

Client Experience (New Delhi)

08 Oct
|
Sneakinn
|
New Delhi

08 Oct

Sneakinn

New Delhi

About Sneakinn

Sneakinn, founded in 2020, is a premium cleaning, protection, and restoration company specializing in sneakers, footwear, handbags, luxury accessories, and home care services.
Featured on Shark Tank India, Sneakinn has gained national recognition for building a modern, technology-driven service brand focused on quality, trust, and exceptional customer experience.
Sneakinn Home Care is the home services division of the company, offering specialized care and protection solutions for premium homes. Our services include luxury upholstery dry cleaning, hydrophobic nano coating for fabrics, marble and stone care, surface protection films for tables and countertops, glass water-repellent treatments, and marble grinding and polishing.
With 8 physical stores across Delhi-NCR and Mumbai, a centralized processing facility in Delhi, and a team of 180+ members, Sneakinn is building one of India's most trusted premium care brands.
Learn more at www.sneakinn.in and follow us on Instagram @sneakinn_homecare.
Role OverviewAs a Client Experience & Booking Executive,



you will be one of the first points of contact for customers enquiring about Sneakinn Home Care services.
Your primary responsibility will be to understand customer requirements, recommend the appropriate service, prepare estimates, follow up on enquiries, and convert qualified leads into confirmed bookings.
You will manage conversations primarily through phone calls and WhatsApp, ensuring every customer receives prompt, knowledgeable, and qualified assistance.
This is a customer-facing role that combines client servicing, consultative sales, and booking coordination. The ideal candidate communicates confidently, follows up consistently, and can convert enquiries into bookings without using an aggressive sales approach.
Key Responsibilities• Handle incoming customer enquiries through calls, WhatsApp, website leads, social media, and other communication channels.
• Understand customer requirements by ask

📌 Client Experience (New Delhi)
🏢 Sneakinn
📍 New Delhi

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: client experience (new delhi) / new delhi