We are looking for an experienced Parent & Family Counsellor / Psychologist to partner with our centres in creating a deeply supportive, emotionally secure environment for children and families.
This role sits at the intersection of child development, parent experience, and organisational trust—playing a critical role in ensuring smooth transitions, addressing emotional needs, and strengthening long-term parent relationships.
The engagement model is versatile and may be structured as a consultant, retainer, or hybrid role, based on mutual alignment.
What You Will Drive
1. Seamless Settling Experience for New Families
• Lead structured counselling interventions for all new admissions
• Support children and parents through separation anxiety and early transition phases
• Enable parents with the right emotional preparedness and expectations
• Partner with centre teams to ensure a smooth, consistent settling journey
2. Ongoing Parent & Family Support
• Provide counselling support for a range of parent and family needs, including:
• Emotional distress and parenting challenges
• Persistent separation concerns
• Family dynamics impacting the child
• Behavioural concerns observed at home
• Facilitate:
• One-on-one parent sessions
• Family counselling conversations
• Collaborative discussions with centre leadership
3. Support During Sensitive & High-Stakes Situations
• Act as a trusted emotional anchor for families during escalations or sensitive situations
• Guide parents through distress, anxiety, or uncertainty with empathy and professionalism
• Enable centre teams to navigate difficult conversations with confidence
Role Clarity:
This is a supportive, non-investigative role, operating within defined child-safety frameworks and organisational protocols, with strict adherence to confidentiality and ethics.
4. Building Capability Across the Ecosystem
Design and de