Job Summary

As a Senior Inside Sales Representative , you will provide end-to-end sales and customer support for Cummins products and services throughout the sales cycle. The role combines direct inside sales, prospect development, account support, quotation and RFP management, customer relationship management, sales forecasting, and coordination with internal stakeholders.

You will manage more complex customer requirements that may require adaptation, detailed research, or cross-functional coordination. The role is also expected to independently identify and develop opportunities for additional sales through repeat business, cross-selling, up-selling, and proactive customer engagement.

The position plays an important role in delivering customer satisfaction, achieving revenue and margin objectives, maintaining sales pipeline and forecast accuracy, and supporting the continued growth of the business.

Key Responsibilities

• Direct Sales & Business Development
• Handle inbound and unsolicited prospect enquiries and convert qualified opportunities into sales.




• Develop new sales opportunities through telephone, digital technologies, lead follow-up, and targeted outbound/cold-calling activities.
• Drive incremental revenue through repeat business, cross-selling, up-selling, and proactive follow-up with existing customers.
• Conduct customer negotiations in accordance with company guidelines, commercial policies, and approved pricing parameters.
• Achieve assigned revenue, margin, sales activity, and customer satisfaction targets.
• Execute the sales cycle from lead identification through opportunity development, quotation, negotiation, and closure using the Cummins Sales Process.
• Sales Support & Opportunity Management
• Generate and deliver qualified leads to field sales representatives where appropriate.
• Support sales teams with quotation, RFP, proposal, and other sales-cycle activities.
• Provide timely and accurate responses to complex or escalated custom

📌 Territory Sales (Chennai)
🏢 Cummins India
📍 Chennai