About Officeworks:
Officeworks’ purpose is “we bring big ideas to life at low prices”. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customers—our products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large-sized businesses, governments, and schools.

The IT Associate Analyst provides day-to-day application support and configuration across the Officeworks people technology stack. The role underpins how team members are hired, onboarded, trained, rostered, paid, and developed by supporting the core enterprise platforms (UKG/Kronos) and the integration points connecting them.
Operating across SuccessFactors, UKG/Kronos, or both stacks, the role ensures continuous platform stability, rapid incident triage, and accurate operational workflows. By managing day-to-day vendor relationships and delivering business-aligned configuration changes,



the role maintains data integrity across cross-system interfaces while building shared coverage across the technology team.

Essential:
• Education: Tertiary degree in Information Technology, Business Information Systems, or a related field.
• Experience: 5-7 years of experience supporting and configuring enterprise people systems: UKG/Kronos Workforce Central .
• Platform Expertise: Hands-on configuration experience UKG/Kronos, with depth in at least one platform and the capability and appetite to upskill in the second.
• Integration & Data Knowledge: Practical experience supporting HR/payroll system integrations, data reconciliation, and understanding middleware concepts
• Business Process Alignment: Practical understanding of core people processes (hire-to-retire, rostering, timekeeping, payroll) and how they translate into system configuration.
• Stakeholder & Vendor Engagement: Demonstrat

📌 IT Associate Analyst (Bengaluru)
🏢 Officeworks GCC India
📍 Bengaluru