Grade – SA, M, SM

Role – OCM Consultant

Job Description

• Collaborate with Change Management Lead, Project Leads and Project Sponsors to determine change management scope and effort
• Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes
• Document all impacts of process or tool change to determine user support and resistance
• Work with the Change Management Lead and Project Leads to insure that change management activities are incorporated into overall project plan
• Support the design, development, delivery and management of all engagement activities, including communications
• Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies
• Ensure high quality and timely execution of communication plans and strategies by on time design and development of quality communication collaterals – Mailers/ newsletters/ posters/ flyers etc.




• Support training efforts by managing the development and deployment of training materials using effective training channels
• Report project level status, metrics, issues and risks on an ongoing basis to the Executive Leadership

Skills Required

• Experience and knowledge of change management principles, methodologies and tools
• Team player with strong interpersonal skills and ability to take a leadership role when necessary
• Ability to quickly assimilate and apply current concepts, business models, etc.
• Ability to establish and maintain strong relationships
• Flexible and adaptable; able to work in ambiguous situations
• Excellent business, communications and interpersonal skills

Experience

• 4 – 7 or more years of work experience (depending on level) at a Tier-1 consulting firm or in a corporate communications department
• Bachelor’s degree required. MBA or advanced degree in related specialization area preferred
• Experience implementing change management plans utilizing

📌 OCM Consultant- Transformation Consulting (Chennai)
🏢 Cognizant
📍 Chennai