Company Description Novelty Hyundai is the largest authorized Hyundai dealer serving Batala, Amritsar, Tarn Taran, Pathankot, and Gurdaspur, with multiple showrooms and service workshops across these locations. The dealership offers a wide range of Hyundai vehicles, from compact cars to premium models and SUVs, providing customers with competitive on-road prices and attractive offers. As a one-stop solution for automobile needs, Novelty Hyundai supports customers with sales, service, and after-sales assistance. Team members join a dynamic, customer-focused environment where they can grow in automotive sales and service support.
Role Description The Tele caller role at Novelty Hyundai is a full-time, in office position based in Gurdaspur. The tele caller will handle inbound and outbound calls to customers, share information about Hyundai vehicles, offers, and services, and schedule showroom visits or service appointments. Responsibilities include maintaining call logs, updating customer records, and following up on leads provided by the sales team.



The role involves answering customer queries politely and accurately, coordinating with sales and service staff, and supporting campaigns for new launches and promotions. Tele callers are expected to meet daily calling targets and contribute to positive customer experiences.
Qualifications

• Strong communication and interpersonal skills, with clear and professional telephone etiquette.
• Customer service orientation, including the ability to listen actively, address inquiries, and manage follow-ups.
• Basic computer literacy, with the ability to work with call logs, spreadsheets, and CRM or lead management tools.
• Organizational and time-management skills to handle high call volumes and prioritize tasks effectively.
• Ability to work on-site in Gurdaspur on a full-time schedule and collaborate with sales and service teams.
• Prior experience in tele calling, customer support, or retail/automotive sales is an advantage but

📌 Tele caller (India)
🏢 Novelty hyundai
📍 India