ROLE: IT Maintenance Executive (Exp in POS Devices)
EXPERIENCE: 6 Months to 3 Years
LOCATION: Gurugram
WORKING DAYS: 6 Days (Monday fixed off - Field Work)
QUALIFICATIONS: Diploma/B.Tech in IT, Computer Science Engineering or Electronics Engineering.

APPLY VIA THIS LINK: https://diamonds-evaddbhnh8cceyar.centralindia-01.azurewebsites.net/apply/it-executive-t7t6a8

THE OPPORTUNITY / ABOUT THE ROLE
• Self-starter, ready to take on new challenges
• Understanding of IT systems
• High ownership levels
• People management skills
• Valuable communication skills to coordinate with internal teams and vendors

WHAT WILL YOU OWN?
1. Store IT Support:
• Install, configure, and maintain POS systems, billing software, and peripherals.
• Handle installation, setup, and troubleshooting of printers.
• Support SIM-based landline phones and manage recharges, activations, and issues.
• Troubleshoot internet connectivity, Wi-Fi routers and network-related problems at stores.
• Ensure smooth functioning of all IT hardware during store operating hours.

2. Maintenance & Troubleshooting:




• Diagnose and resolve hardware and software issues reported by store teams.
• Coordinate with vendors, ISPs, POS providers, and telecom partners for issue resolution.
• Perform preventive maintenance to minimize downtime.
• Maintain backup devices and ensure quick replacements when required.

3. Support & Coordination:
• Provide on-call/anydesk support during weekends and peak hours if required.
• Train store employees on basic troubleshooting and correct usage of IT Equipments.
• Maintain issue logs through Terotam and share regular status updates.
• Assist during new store launches with IT setup and readiness.

WHAT WILL HELP YOU SUCCEED?
• You’re self-driven and naturally take initiative. You’re comfortable figuring things out, taking challenges head-on and owning what happens next.
• You think entrepreneurially, move with intent and don’t need to be told every next step. You can bring people along, step

📌 IT Executive (Gurugram)
🏢 California Burrito
📍 Gurugram