We are investing in User Experience as a strategic capability to accelerate digital transformation, improve operational efficiency, and deliver more consistent experiences across our digital ecosystem. As our UX organisation grows, we are establishing the structures, governance models, Design System capabilities, and operational foundations required to scale UX across products, regions, and business units. This role is part of that foundational journey.

As one of the first strategic hires within the UX organisation, the UX Operations & Program Lead will play a critical role in enabling the success of UX teams and initiatives across Alstom. This role is ideal for someone who thrives at the intersection of programme management, design operations, stakeholder coordination, and organisational change.

You will serve as the operational backbone of the UX organisation by coordinating programmes, managing planning and budgets, facilitating governance, driving delivery alignment, supporting Design System adoption,



and establishing scalable ways of working that allow UX teams to operate efficiently and effectively.

Working closely with UX leadership, UX Designers, UX Researchers, Design System teams, Product Managers, Engineers, and business stakeholders, you will help build a world-class UX capability that delivers measurable value across Alstom's global digital landscape.

Key Responsibilities

UX Program & Portfolio Management

• Coordinate UX initiatives across multiple projects, product teams, business units, and transformation programmes.
• Build and maintain UX roadmaps, delivery plans, milestones, dependencies, and programme schedules.
• Facilitate portfolio planning and prioritisation activities in alignment with business objectives and product strategies.
• Manage programme risks, blockers, dependencies, budgets, and resource allocation.
• Track progress and ensure transparency across all UX initiatives.
• Organise and facilitate governance reviews, steering meet

📌 UX Operations (Bengaluru)
🏢 ALTEN India
📍 Bengaluru