• Operate and support MuleSoft runtimes across (Cloud Hub, Runtime Fabric (RTF)).
• Deploy, manage, and troubleshoot MuleSoft Runtime Fabric on Red Hat OpenShift.
• Robust understanding of OpenShift architecture (pods, operators, builds, routes).
• Build and maintain GitLab CI/CD pipelines for MuleSoft applications and infrastructure.
• Automate deployments, environment configurations, and release promotions using Gitlab, Ansible.
• Implement and support one way TLS and mutual TLS (mTLS) for MuleSoft APIs and integrations.
• Monitor MuleSoft platforms using Dynatrace for performance and JVM metrics.
• Centralize logging and alerting using Splunk.
• Troubleshoot connectivity, DNS, certificate, and networking issues.
• Support DMZ hosted MuleSoft runtimes and secure inbound/outbound traffic.
• Support production incidents, on call rotations, and root cause analysis (RCA).
• Collaborate with security and infrastructure teams to ensure compliance and resilience.
• Provide production support for MuleSoft platforms and applications.
• Participate in on call rotation and support incident bridges.
• Perform triage, troubleshooting, and recovery during outages and degradation events.
• Conduct root cause analysis (RCA) and document findings.
Required Qualifications:
• Hands on experience with MuleSoft Any point Platform infrastructure
• Experience supporting Cloud Hub, Runtime Fabric, and Hybrid/On Prem MuleSoft environments
• Strong Kubernetes experience, preferably Red Hat OpenShift
• CI/CD experience using GitLab
• Experience with Dynatrace and Splunk for monitoring and logging
• Strong understanding of networking concepts (DNS, TLS, proxy, firewall)
• Linux system administration skills.
• knowledge of Infrastructure as code tools (Terraform, Ansible).