Director – Client Delivery & Growth

Own client fulfilment end to end. Make sure nothing blocks the work, and nothing blocks the renewal.
Leadership and Client Delivery

Type: Full time
Location: Mohali Office
Experience: 7 to 10 years
Reports to: Founders

About This Opportunity
Content Vista runs growth programmes for clients across India, the UK, the UAE, and the US. The work is delivered by four specialist divisions: Growth Systems, Paid Growth, Social and Creative, and Design and Video. Each division has a lead, and each runs to a documented workflow with defined standard times, approval tiers, and quality gates.
What sits above them today is the founders. We are hiring a Director of Client Delivery and Growth to take that seat.
This role has one central accountability: every retained client keeps getting what they were promised, on time and at the standard we sold, month after month. You are the person who makes sure nothing becomes a blocker, whether the blocker is a missing brief, a stalled approval, a resourcing clash between divisions, or a client who has gone quiet.




You hold the relationship. You hold the quality bar on everything that reaches a client. You hold the fulfilment outcome that keeps the account renewing.
You will work alongside the Client Delivery and Operations Manager, who owns the internal machine of capacity, process, and resourcing. You own what reaches the client and whether it worked. Between you, you run the delivery organisation.
This role exists to replace founder involvement in day-to-day account decisions. That is the explicit brief. Within two quarters, decisions that reach the founders today should be reaching you.
What You Are Walking Into
This is not a role where you arrive and build the operating system from scratch. It already exists, and you will be its owner.
● Four divisions, each with a documented workflow: service catalogue, standard times per output, sequencing rules, quality gates, and cross-division handoff lead time

📌 Director - Client Delivery & Growth (India)
🏢 Content Vista
📍 India