Responsibilities :Manage large amount of incoming & outcoming callsGenerates Sales LeadProvide accurate, valid & complete information by using the right method/ toolsMeet personal/ customer service team sales targets & call handling quotasHandle complaints, provide appropriate solutions & alteranatives within the time limits; follow up to ensure resolutionKeep Records of customer interactionsFollow communication procedures, guidelines & policiesTake the extra mile to engage customers
📌 Customer Care Executive (Mumbai)
🏢 Important Business
📍 Mumbai
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