Job Title: SRE Qualified

Req ID: 61834

Job Function: Software Engineering

Posting Start Date: 08/10/2026

Posting End Date: 13/10/2026

Division: Digital

Job Location: IND-Bengaluru-RMZ Ecoworld

Advertised Salary: Competitive

Job Req ID: 61834

Posting Date: 03 Sep 2026

Location: Bengaluru

Salary: Competitive

About The Role

We are looking for an experienced Site Reliability Engineer (SRE) to ensure the reliability, performance, and operational excellence of critical customer-facing applications across Siebel, Java, and AWS platforms. The role is responsible for understanding end-to-end business processes, application architecture, system integrations, and customer journeys to effectively manage service reliability and drive continuous improvement. Working with support partners, engineering teams, and business stakeholders, the role uses observability, operational data, and technical analysis to identify issues, improve application resilience, increase automation, and enhance customer and business outcomes.



The role also supports the adoption of AIOps and self-healing capabilities to improve operational efficiency and service quality.

What You’ll Be Doing

• Develop a strong understanding of customer journeys, business processes, application architecture, and integrations across CRM platform, AWS, and supporting platforms to effectively support service outcomes.
• Monitor service health, performance, and availability using observability platforms and operational metrics, proactively identifying risks and improvement opportunities.
• Investigate complex production issues through analysis of application logs, database queries, transaction flows, and monitoring data to support rapid resolution and root cause identification.
• Provide technical oversight on investigations, validating root causes, challenging assumptions, and ensuring high-quality incident resolution.
• Driving incident, problem, and change management activities, leveraging root cause analys

📌 SRE Professional (Bengaluru)
🏢 BT Group
📍 Bengaluru