Role: Salesforce Field Service L2/L3 Support Engineer
Work Mode: Remote
Duration: 6 Months – Extendable
Experience: 6+ Years
Work Timings: IST/UK/US

Mandatory Skills & Experience
• Hands-on experience providing L2/L3 Salesforce Field Service support.
• Solid Salesforce Administration, Configuration, Security, and Flow experience.
• Good development experience with Apex, LWC, SOQL, APIs, Debug Logs, and deployments.
• Strong expertise in Salesforce Field Service including Work Orders, Service Appointments, Service Territories, Resources, Skills, Scheduling Policies, and Optimization.
• Experience with Field Service Mobile, including offline functionality, synchronization, permissions, and troubleshooting.
• Experience with REST/SOAP APIs, Platform Events, middleware, and integration security.




• Experience managing Dev, Test, UAT, and Production environments, releases, deployments, and Salesforce seasonal releases.
• Strong troubleshooting skills across performance, security, data quality, governor limits, and platform issues.
• Experience supporting BAU operations, enhancements, scheduling/optimization issues, and mobile workforce solutions.
• Ability to work directly with dispatchers, planners, field workers, and business stakeholders.

Preferred Certifications
• Salesforce Administrator
• Platform App Builder
• Platform Developer
• Salesforce Field Service Consultant/Specialist

📌 Salesforce Field Service/Support Engineer-Contract (India)
🏢 Gravity Infosolutions
📍 India