THE ROLE
The Project Manager is a customer-facing delivery role focused exclusively on software product-based implementations. You will serve as the single point of contact (SPOC) for ZestIOT product implementation projects, owning the full project lifecycle from initiation to closure. Your “North Star” is On-Time Delivery with Quality.
You will independently manage multiple concurrent client projects, holding full accountability for delivery, client relationships, scope, schedule, and risk. This role requires readiness to travel to customer locations internationally as needed.
DESIRED SKILLS & EXPERIENCE
• 8+ years in IT, with 4+ years of dedicated project management experience in software development or software product implementation projects. Candidates from non-software project management backgrounds will not be considered.
• End-to-end experience delivering 2–3 successful software projects from POC to large-scale deployment, preferably in a B2B workplace with multiple internal and external stakeholders.
• Proven experience managing fixed-price software projects — with strong discipline around scope control, change management, and delivery within contractual constraints.
• Direct customer-handling experience with a strong ability to build and sustain relationships across stakeholder levels, including senior leadership.
• Technical soundness: ability to understand and communicate in techno-functional language. Working knowledge of IoT, Cloud computing, and Web/Mobile App-based systems.
• Strong in proactive risk, issue, and dependency management across multi-team, multi-vendor projects.
• Experienced in scope and change management with a disciplined approach to governance and documentation.
• Proficient in project management tools, Agile/Scrum-based release management, and standard office productivity tools.
• Strong communication skills — written and verbal — with an ability to keep diverse stakeholder groups informed and aligned.
• Organizational skills with