Overview
Commercial Engineering & AI (CEAI) organization is at the forefront of Microsoft’s mission to accelerate AI-driven business value for customers and partners. As a Software Engineer in CEAI, you will join a dynamic team dedicated to building innovative AI solutions that enrich employee experiences, reinvent customer engagement, and reshape business processes. We are looking for a skilled and motivated Software Engineer to join our dynamic team. You will be responsible for designing, developing, and maintaining software applications and systems to support our business goals. You will work in a collaborative, growth-mindset setting, leveraging Microsoft’s cutting-edge AI stack—including Copilot, LLMs, and cloud-native technologies—to deliver scalable, secure, and high-impact products. The ideal candidate will have a strong background in software development, be detail-oriented, and possess excellent problem-solving skills. Our engineers are empowered to experiment, learn, and drive measurable impact across Microsoft’s global commercial ecosystem.

Responsibilities




• Understand end-to-end business processes, workflows, and data flows across the Microsoft sales ecosystem, and identify opportunities to simplify, automate, and agentify those experiences.
• Rapidly prototype and deliver POCs and iterate on solutions using an experimentation-driven engineering approach.
• Design, build, and ship scalable, production-quality features and intelligent services using modern engineering practices.
• Collaborate across teams to integrate systems, data, and signals into cohesive AI-powered workflows.
• Debug, troubleshoot, and improve system reliability and performance using telemetry and diagnostics.
• Participate in code reviews, architecture discussions, and contribute to engineering best practices.
• Drive continuous improvement by identifying opportunities to optimize performance, reliability, and developer productivity.
• Build secure, compliant, and responsible

📌 Software Engineer 2 (Hyderabad)
🏢 Microsoft
📍 Hyderabad