Company Description ANR Business Consulting provides smart, reliable offshore support that helps organizations scale faster and operate more efficiently. The company specializes in recruitment support, virtual assistants, accounting, digital marketing, and IT solutions for a wide range of industries. By combining skilled offshore talent with a client-first approach, ANR Business Consulting helps companies reduce costs, boost productivity, and stay focused on strategic growth. The team works as a trusted partner, offering versatile and scalable business support tailored to each client’s needs. Professionals joining ANR Business Consulting can expect a collaborative environment focused on quality service and long-term client relationships.
Role Description The Customer Service Sales Specialist is a full-time remote role responsible for handling inbound and outbound customer interactions via phone, email, and chat. Daily tasks include answering inquiries about products and services, resolving issues, and providing clear, accurate information to ensure a positive customer experience.



The role involves identifying sales opportunities during service interactions, presenting suitable solutions, and assisting customers through the purchasing process. The specialist will document all interactions in CRM systems, follow up on pending requests, and collaborate with internal teams to address complex concerns. This position requires consistent adherence to service standards, strong phone etiquette, and a proactive approach to customer satisfaction and retention.
Qualifications

• Strong customer-facing skills, including Customer Support and Customer Service capabilities.
• Demonstrated focus on Customer Satisfaction and enhancing overall Customer Experience.
• Professional Phone Etiquette and clear, courteous communication in all channels.
• Excellent verbal and written communication skills with attention to detail.
• Proven ability to meet performance targets in a customer servi

📌 Customer Service Sales Specialist (Noida)
🏢 ANR Business Consulting
📍 Noida