Infinixq India BPM Pvt. Ltd. is looking for an experienced U.S. Mortgage professional to join our team as a Senior Mortgage Closer / Closing SME Lead.

This role requires deep technical expertise and hands-on experience across the Closing and Funding lifecycle, with a robust focus on managing complex loan files, resolving issues, supporting the team, and driving operational excellence.

Key Responsibilities
• Manage complex mortgage files from Clear to Close through Funding, ensuring all closing conditions, fees, documents, and funding requirements are accurate and complete
• Analyze and resolve closing and funding issues, including Mavent/compliance findings, document discrepancies, and balancing issues
• Review and resolve Mavent fails to ensure compliant loans are closed
• Ensure Closing Disclosures (CDs) are balanced accurately and on time
• Help eliminate cures by ensuring regulatory requirements are met
• Maintain and support Closing & Funding SOPs, procedures, and quality controls
• Monitor and manage SLAs, identify root causes of missed targets,



and support corrective action and improvement plans
• Support the creation of job aids, decision guides, checklists, and training materials
• Provide guidance on state-specific closing requirements, investor guideline updates, and common defect resolution
• Partner with Underwriting, Processing, Disclosures, Post Closing, Title, Secondary, and management to resolve cross-functional issues
• Support operational initiatives and continuous process improvement
• Work across both Retail and Wholesale mortgage channels

Experience & Technical Requirements
• 8–10 years of progressive U.S. Mortgage Operations experience, with significant hands-on Closing and Funding experience
• At least 2–3 years of hands-on Encompass experience, including loan data, milestones, workflows, and documents
• Robust knowledge of the complete mortgage closing lifecycle, including CTC, disclosures, CD requirements, fee calculations, tolerances, d

📌 Senior Mortgage Closer (Mumbai)
🏢 Infinixq India BPM
📍 Mumbai