Position Summary
The Revenue Coordinator is responsible for supporting the organization's revenue and billing operations by ensuring the timely and accurate creation of customer invoices, maintenance of billing records, and resolution of billing-related inquiries. This role works closely with Regional Accounting and Finance teams to ensure services are properly billed and revenue is recognized in accordance with company policies.
The ideal candidate is detail-oriented, customer-focused, and highly organized with solid analytical and communication skills.
Key Responsibilities
Billing & Invoice Processing
· Prepare, review, and distribute customer invoices accurately and in a timely manner.
· Verify billing information, rates, contract terms, and supporting documentation prior to invoice generation.
· Process billing adjustments, credits, and corrections as needed.
· Ensure all billable services, products, and projects are invoiced according to customer agreements.
· Maintain billing schedules and monitor invoicing deadlines.
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Revenue Support
· Assist with revenue tracking and reporting activities.
· Support month-end and year-end close processes by providing revenue-related information and documentation.
· Reconcile billing records and identify discrepancies requiring resolution.
· Monitor unbilled revenue and assist in resolving outstanding issues.
Customer & Internal Support
· Research and resolve invoice discrepancies in collaboration with internal teams.
· Provide documentation and support for customer audits and requests.
Data Management & Reporting
· Maintain accurate customer account and billing information within company systems.
· Monitor key billing metrics and identify trends or issues.
· Assist management with ad hoc reporting and analysis.
Process Improvement
· Identify opportunities to improve billing accuracy and efficiency.
· Support implementation of process impr