At Kapture CX, we are looking for a Senior Project Manager – AI Delivery to join our AI Delivery team.

Who are we?

Founded in Bengaluru in 2014, Kapture CX began as an enterprise customer support software company and has evolved into an AI-first Agentic Operating System for Enterprises.

Kapture helps enterprises scale AI execution while keeping humans in control. Its AgentOS platform enables enterprises to deploy, orchestrate, monitor, and optimize AI agents across critical business workflows — including customer support, sales, collections, and claims.

Kapture’s AI agents can execute workflows end-to-end across voice, chat, email, messaging, and social channels, with human intervention built in wherever judgment, empathy, or decision-making is required.

Today, Kapture is trusted by 1,000+ enterprises across 18 countries, helping organizations transform customer experience, automate complex workflows, and drive measurable business outcomes through AI Agents, Agentic AI, Voice AI, Conversational AI, and intelligent automation.

What is this role all about?





As a Senior Project Manager – AI Delivery, you will own some of our most complex and high-impact enterprise AI programs. You’ll be the driving force behind taking LLM-powered chatbots, voicebots, and conversational AI solutions from strategy to successful go-live, while ensuring every implementation delivers measurable business value.

You’ll work closely with enterprise customers, CXOs, product, engineering, QA, and AI teams to turn ambitious AI transformation goals into scalable, real-world outcomes.

Sounds compelling?

Here’s a more detailed description of what you will do in this role:

• You’ll take end-to-end ownership of complex AI and SaaS implementation programs, from kickoff and planning through go-live, adoption, and long-term success.
• You’ll lead enterprise deployments of LLM-based chatbots, voicebots, conversational AI, and intelligent automation solutions, ensuring execution stays aligned to

📌 Senior Project Manager – AI Delivery (Bengaluru)
🏢 Kapture CX
📍 Bengaluru