Designation : - Customer Service Associate (CSA ) - ( Fixed Term Hire )
Job-Location : - Bengaluru ( WHITE FIELD )
Company Website : - https://www.konecta-group.com

@ Konecta we move towards the future and we do it together, Start or accelerate your career in the BPO industry .

Job - KRA & Responsibilities : -
· You Will be part of the Customer Service team of a renowned Client in UK , where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries
· Understand the customer concerns and provide accurate and timely resolutions through( Email , Voice & Chat)
· Deliver excellent customer experience and maintain high CSAT scores.
· Document all interactions clearly in CRM systems.
· Adhere to quality standards, process guidelines, and compliance requirements.
· Meet individual and team performance targets ( Productivity, Quality, CSAT ).
· Upsell/Cross-sell products or services where applicable.

Required-Skills : -
· Atleast ( 0 - 5 yrs) in the Customer Support role in the International voice & chat process .




· Freshers with good english Communication Skills are required to express yourself clearly (&) professionally.
· Should be adaptable with the Rotational-Shifts ( UK / US ).
· Should be working Onsite from the Office .

Salary - Range : -
Freshers - CTC Offered = ( 3.5 Lacs / Per Annum, Including All ) - based on the interview feedback
Experienced - CTC Offered = ( Upto 5 Lacs / Per Annum , Including All ) - based on the interview feedback .

Employment -Type : - The positions will be offered on a Fixed Term Hires (FTH) for a period of 3 months. Based on business requirements and individual performance, candidates may be considered for absorption into permanent roles with Konecta.

Working-Mode :- Willing to work all 5 days from Bangalore Office , No WFH Option .

@ WALK-IN DRIVE DETAILS : -

Timings : - From 10.30 AM IST Till 3.00 PM IST
Date : - @ Saturday , 17th October - 2026.

VENUE - details : -
Wework IWF Com

📌 Customer Service Associate( Freshers (Bengaluru)
🏢 Konecta
📍 Bengaluru