About the role
I manage and administer defined benefit pension schemes for the Trustee of the Tesco PLC Pension Scheme. My responsibilities include providing accurate and efficient administration services, handling member queries, processing benefits, and ensuring regulatory compliance. Also deliver excellent service to members and support timely pension scheme operations.
You will be responsible for
Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities:
- Identifying operational improvements and finding solutions by applying CI tools and techniques
- Responsible for completing tasks and transactions within agreed KPI's
- Knows and applies fundamental work theories/concepts/processes in own areas of work
-Scheme Administration:
Process and validate a wide range of member events including retirements, deaths, transfers, pension increases, and member benefit
calculations.
Ensure all calculations, adjustments, and data entries comply with scheme rules, legislation, and company procedures.




Update and maintain accurate records on pension administration systems, ensuring data integrity and accuracy.
Adhere to the agreed Service Level Agreements and meet the defined measures of success.
-Member Services:
Respond to member (and their representatives) queries via email or written correspondence, delivering excellent customer service and
adhering to response timeframes and statutory deadlines.
Provide clear and accurate information to members regarding their perks, options, and scheme rules.
Generate statements, letters, and other communications to members, ensuring clarity and compliance with the scheme requirements.
Compliance and Regulatory Adherence:
Ensure all tasks comply with relevant regulations, including The Pensions Regulator’s requirements, HMRC regulations, and GDPR.
Maintain a working knowledge of pension legislation, regulatory changes, and updates to ensure accurate administra

📌 Associate-Pension Services (Bengaluru)
🏢 Tesco Business Solutions
📍 Bengaluru