Front Line Manager - F&A; - I2C
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a rapid-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
Customer Issue Resolution Manager:

As an integral part of our operations team, the CIR ensures that customer orders are processed efficiently, accurately, and in a timely manner. This position demands a keen eye for detail, excellent organizational skills, and the ability to work under pressure to meet tight deadlines. From timely release of on order, handle customer inquiries and coordinating with various departments to troubleshooting order discrepancies and ensuring compliance with company standards, the tasks are diverse and essential for maintaining a seamless order fulfillment process. If you thrive in a dynamic environment and are passionate about logistics and customer service, th

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