Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Security Operations Center (SOC) Operator supports the Global Intelligence Operations (GIO) by providing continuous monitoring, incident intake, and operational coordination for security events impacting people, facilities, and business operations. This role focuses on real time system monitoring, incident intaking, accurate incident documentation, and structured escalation in support of enterprise security and duty of care objectives.

Operating within established procedures and response frameworks,



the SOC Operator plays a critical execution level role in maintaining situational awareness, ensuring timely response, and supporting 24/7/365 security operations.

Primary Responsibilities

• Monitor enterprise physical security systems, alarms, and operational dashboards to identify potential security incidents in real time
• Serve as a primary intake point for security incidents received via phone, email, alarms, or system notifications
• Triage security events using established procedures to determine priority, required response actions, and escalation level
• Accurately document incidents, actions taken, and outcomes in designated incident management or case tracking systems
• Maintain awareness of active incidents and provide timely updates during event progression
• Respond to emergency alerts and safety activations (e.g., panic alerts) and initiate appropriate response coordination
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📌 SOC Operator (Gurugram)
🏢 Optum India
📍 Gurugram