Role Overview:

We are looking for an IT Support Specialist to manage maintain and troubleshoot our organizations computer systems networks and software applications. The ideal candidate will provide prompt technical assistance to staff across both administrative and online instructional operations ensuring minimal technical downtime.

Key Responsibilities:

Diagnose and resolve daily hardware software network and peripheral issues for staff.

Set up configure and deploy desktop computers laptops printers routers and peripheral gear.

Manage user access email accounts system permissions and software licensing.

Monitor internet stability perform routine system updates and ensure operational cybersecurity.

Provide technical assistance for online virtual classrooms and conferencing tools (Zoom Google Meet MS Teams).

Maintain an organized inventory of technical assets and hardware equipment.

Requirements

Qualifications: Diploma or Bachelors degree in Computer Science Information Technology or related field.

Experience:



13 years of hands-on technical support desktop support or system administration experience.

Core Technical Skills: Proficiency with Windows OS LAN/Wi-Fi configuration basic hardware repair and active directory/software installations.

Soft Skills: Strong analytical problem-solving abilities patience and explicit communication skills.

Certifications: CompTIA A CCNA or Microsoft Certified Desktop Support Technician certifications are a plus.

Required Skills:

Ability to create delightful and detailed interfaces. Knowledge of interaction design principles best practices of Mobile and Desktop designs. Basic skills of working with Documentation and Presentations Tools like MS Word MS PowerPoint Google Slides Google Docs -depth understanding of UX design. Team spirit; robust communication skills to collaborate with various stakeholders. Should be able to operate independently with minimal supervision check-in. Excellent interpersonal and communication skills

Required Education:

any degree

📌 It Support Specialist Tirunelveli
🏢 Chaosology Technologies Private
📍 Tirunelveli