- Provide exceptional customer service to sellers through phone, email, or chat support.
- Resolve issues related to order fulfillment, product information, and account management in a timely and professional manner.
- Collaborate with internal teams to resolve complex issues that require escalation.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 2-7 years of experience in an international voice process environment.
- Excellent communication skills for effective interaction with customers over the phone or via digital channels.
- Ability to work in a fast-paced setting with multiple priorities and deadlines.
📌 Seller Support Associate (Mumbai)
🏢 Lumina Datamatics
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.