- Manage renewals of insurance policies for clients.
- Identify potential issues with subscriptions and take proactive steps to resolve them before they impact client relationships.
- Collaborate with internal teams to ensure timely resolution of debts and maintain a high level of customer satisfaction.
- Analyze data using tools like bucket analysis to identify trends and areas for improvement in collections.
Job Requirements :
- 0-4 years of experience in credit collection, debt collection, or related field.
- Robust understanding of Hindi language (written & spoken).
- Proficiency in managing multiple tasks simultaneously while meeting deadlines.
- Experience with subscription renewals, loan recoveries, and payment recoveries.