09 Oct
|
CreditMantri Finserve
|
Chennai
09 Oct
CreditMantri Finserve
Chennai
Roles and Responsibilities :
- Provide exceptional customer service through phone, email, or chat to resolve customer queries and concerns in a timely and professional manner.
- Process transactions accurately and efficiently while maintaining attention to detail and adhering to company policies.
- Identify opportunities for upselling/cross-selling products/services based on customer needs and preferences.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 0-5 years of experience in BPO/call center workplace.
- Excellent communication skills with ability to handle multiple conversations simultaneously.
- Proficiency in processing transactions using computer software applications (e.g., CRM systems).
- Ability to work effectively under pressure with tight deadlines.
📌 Looking For a customer support who Can speak hindi, telugu, english (Chennai)
🏢 CreditMantri Finserve
📍 Chennai