Job Overview

We are hiring a Telecaller with 0-5 years of experience to handle customer calls, enquiries, lead follow-ups, and appointment scheduling. The candidate should have good communication skills, a polite and qualified manner, and the ability to handle customers effectively over the phone.

Key Responsibilities

- Handle day-to-day office administration and general office coordination.
- Manage incoming calls, customer enquiries, messages, and basic office communication.
- Make outbound calls to prospective and existing customers and generate new leads.
- Understand customer requirements and explain the companys interior, furniture, construction, and related services.
- Follow up with leads, enquiries, quotations, and prospective customers regularly.
- Schedule client appointments, meetings, site visits, and follow-up calls.
- Maintain customer details, lead records, call reports, follow-up status, and sales information.
- Coordinate with the design, sales, and site teams to ensure smooth communication and follow-up.
- Assist in preparing basic quotations, proposals, documents, and customer-related records.




- Handle customer queries professionally and coordinate with the concerned team for resolution.
- Support the sales team in converting enquiries into confirmed projects.
- Maintain regular follow-ups until the enquiry reaches the next stage or project confirmation.
- Assist with daily office activities, documentation, filing, and administrative coordination.
- Achieve assigned calling, follow-up, lead generation, and sales targets.
- Maintain good customer relationships and support repeat business and referrals.

Eligibility

- 05 years of experience in Telecalling / Telesales / Customer Support.
- Freshers with good communication skills can also apply.
- Good verbal communication and interpersonal skills.
- Good customer-handling and follow-up skills.
- Basic knowledge of MS Excel and CRM.
- Languages: Tamil & English Must.
- Any Graduate.
- Candidates with a positive attitude and willingness to learn are preferred.

Salary & Benefits

- 15,000 – 30,000 per month, based on experience and skills.
- PF + ESI.
- Performance-based incentives.
- Salary negotiable for the right candidate.

Perks and benefits

Provident fund

📌 Telecalling Executive (Chennai)
🏢 Shaaspace India
📍 Chennai