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Role & responsibilities

- Develop and design comprehensive Epicor ERP solutions that address customer business requirements and ensure compatibility with existing business processes, systems, and technology environments.
- Lead customer discovery and solution-design workshops to understand business objectives, processes, pain points, requirements, and expected outcomes.
- Collaborate with customer stakeholders and cross-functional teams to determine functional, technical, integration, reporting, data, and security requirements.
- Define the overall Epicor solution architecture and establish how different functional areas will operate together as an end-to-end enterprise solution.
- Translate customer business requirements into appropriate Epicor functionality and solution designs while minimizing unnecessary customization.
- Identify functional gaps and determine appropriate solutions through standard Epicor functionality, configuration, workflows, integrations, extensions, or approved customizations.
- Provide solution guidance across Epicor functional areas including Manufacturing, Supply Chain, Finance, Projects, Service Management, and other applicable modules.
- Conduct and lead solution workshops, design reviews, demonstrations, and architecture discussions with customers and implementation teams.
- Ensure correct functional solutions are developed for end-to-end Epicor business processes, including integration points with third-party applications.
- Define and review the integration architecture between Epicor and external applications, platforms, customer systems, and other enterprise technologies.
- Provide architectural oversight for data migration, reporting, workflows, security, integrations, and other cross-functional solution components.
- Oversee the Epicor ERP implementation lifecycle, providing solution expertise and maintaining clear communication with customers and implementation teams throughout the project.
- Ensure that proposed solutions are scalable, secure,



maintainable, supportable, and aligned with Epicor and implementation best practices.
- Review solution designs prepared by functional and technical consultants and ensure consistency with the overall solution architecture.
- Provide functional and technical direction to implementation teams when complex or cross-functional solution decisions are required.
- Identify solution risks, gaps, dependencies, and design conflicts early in the implementation lifecycle and work with relevant teams to establish appropriate mitigation actions.
- Work closely with Project Managers to identify and minimize solution and implementation risks.
- Support project estimation, solution scoping, implementation planning, and resource planning by providing architectural and functional input.
- Support sales and pre-sales activities where Solution Architect involvement is required, including customer discovery, solution positioning, demonstrations, workshops, proposal development, solution scoping, and technical responses.
- Articulate Epicor product capabilities, solution direction, and potential business value to customers.
- Work closely with senior solution and delivery leadership to ensure established architecture standards, implementation best practices, and delivery protocols are followed.
- Act as an escalation point for significant solution-design issues and provide guidance to functional and technical consultants.
- Maintain appropriate solution architecture and design documentation throughout the project lifecycle.
- Collaborate with the customer and project team during testing, cutover, deployment,



and Go-Live preparation to ensure the implemented solution aligns with the approved solution design.
- Support successful transition to production and ensure architectural and solution-related issues are appropriately addressed during Go-Live and stabilization.
- Maintain current knowledge of Epicor capabilities, product developments, implementation practices, and relevant technologies.
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Preferred candidate profile

Bachelors degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field; advanced certifications or degrees are an advantage.

- Minimum 6 years of progressive ERP implementation experience, including significant hands-on experience with Epicor ERP or comparable manufacturing-focused ERP solutions.

- Strong functional knowledge of multiple ERP business areas, preferably including Manufacturing, Supply Chain, Finance, Projects, Service Management, and related enterprise processes.

- Proven experience designing and implementing complex ERP solutions across multiple functional areas.

- Experience leading solution design and architecture activities for end-to-end ERP implementation projects.

- Strong understanding of ERP integrations, data migration, reporting, workflows, security, and interfaces with third-party applications.

- Ability to understand complex customer business processes and translate them into practical ERP solution designs.

- Robust analytical and problem-solving skills.

- Excellent customer-facing, communication, presentation, and collaboration abilities.

- Ability to communicate complex functional and technical concepts clearly to both technical and non-technical stakeholders.

- Ability to provide solution leadership across functional consultants, technical consultants, developers, integration teams, and customer stakeholders.

- Experience with manufacturing and distribution industry processes is highly desirable.

- Relevant current Epicor product and professional certifications are highly desirable.

📌 Job | Epicor Solution Architect | Full Time or Freelancing (Bengaluru)
🏢 Datacore Technology Services
📍 Bengaluru