- Manage a team of collectors to achieve daily, weekly, and monthly targets for loan collection.
- Conduct regular visits to customers' homes to recover outstanding payments and resolve any issues related to home loans.
- Analyze data using LAP (Loan Accounting Package) software to identify trends and areas for improvement in debt management.
- Develop strategies for improving payment collection rates and reducing delinquencies.
Job Requirements :
- 3-10 years of experience in collections or debt management, preferably in the banking industry.
- Solid knowledge of cluster management, field collections, and loan collection processes.
- Proficiency in using LAP software for tracking and analyzing financial data.
- Experience with debt recovery techniques such as negotiation, mediation, or litigation.