Job Summary

Looking for a role where organization, problem-solving, and communication make a direct impact.

We're hiring a part-time Audit Support Specialist to help keep premium audits moving forward by supporting auditors, managing inventory, and coordinating with internal teams and insurance carriers.

This is a part time remote position working approximately 25 hours per week during normal business hours, with some flexibility based on business needs.

Responsibilities

- Manage audit inventory by assigning audits to physical auditors based on regional needs, availability, workload, and skill level.
- Monitor audits from assignment through billing, proactively identifying delays or roadblocks and partnering with auditors to keep work moving toward completion.
- Serve as a primary point of contact for auditors by responding to questions, assisting with billing or audit-related issues, and coordinating with carrier contacts and internal teams when additional support is needed.
- Prepare and distribute weekly and monthly reports, including inventory aging, hours billed, return rates, turnaround times, and other audit progress metrics.
- Review audit inventory and capacity, coordinate audit reallocations or virtual audit approvals, and partner with leadership to address scheduling or workload needs.
- Maintain regular communication with assigned auditors, provide timely updates and reports, and help reinforce department goals, expectations, and processes.




- Review and approve auditor timesheets and requests while supporting internal documentation and compliance requirements.
- Partner with Audit Leadership and the Audit Support Team to identify trends, resolve issues, share knowledge, and continuously improve workflows and processes.

What you need to be successful

- High School Diploma or GED.
- 3-5 years of experience in customer service, operations, or administrative roles.
- Premium audit experience and/or experience in insurance operations or accounting is preferred.
- Strong organizational and time-management skills with the ability to balance competing priorities and meet deadlines.
- Excellent written and verbal communication skills with the ability to build productive working relationships across remote teams.
- Proficiency with Microsoft Excel and Microsoft Office applications; experience with NEXUS and DOMO reporting is preferred.
- Strong problem-solving skills with the ability to identify issues, take initiative, and work independently.
- A detail-oriented and accountable approach with a focus on accuracy, productivity, and timely follow-through.
- Ability to remain accessible and responsive while effectively supporting auditors and internal stakeholders in a remote work environment.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Audit Support Specialist (India)
🏢 ReSource Pro
📍 India