Job Summary

We re looking for a Senior Staff Software Engineer to provide technical leadership across multiple engineering teams, systems, and business domains. You ll help shape architecture, technical strategy, and execution for complex initiatives spanning Product, Platform, Infrastructure, and customer-facing systems.

This is a highly influential individual contributor role for a deeply technical leader who operates with a high degree of autonomy and accountability. You ll lead strategically important work from discovery through production, mentor Staff and senior engineers, and help teams make strong technical decisions across scalability, reliability, security, cost, developer productivity, and long-term maintainability.

What Youll Do

- You ll provide senior technical leadership across multiple engineering teams, systems, and business domains.
- You ll drive architecture, design, and implementation of scalable, reliable, secure, and maintainable software systems.
- You ll lead complex cross-functional technical initiatives from discovery and design through delivery and production operation.
- You ll partner with Product, Engineering, Data, Risk, Compliance, Operations, Customer Experience, and business stakeholders to connect technical decisions with business outcomes.
- You ll design and guide implementation of backend services, APIs, integrations, platform capabilities, and distributed systems.
- You ll evaluate existing systems and identify opportunities to improve reliability, scalability, performance, observability, maintainability, cost efficiency, and developer productivity.
- You ll influence technical strategy, roadmap planning, architecture standards, and prioritization across teams.
- You ll establish and promote strong engineering practices across code quality, testing, CI/CD, monitoring, documentation, security, and operational excellence.
- You ll mentor Staff Engineers, senior engineers, and technical leads, helping raise the bar for architecture, execution, ownership, and technical judgment.
- You ll help teams make thoughtful trade-offs across speed, quality, scalability,



reliability, security, cost, and long-term maintainability.
- You ll lead or support modernization efforts across legacy and modern systems, platforms, and integrations.
- You ll contribute to systems supporting customer communications, telephony, contact center workflows, servicing platforms, and enterprise integrations where needed.
- You ll participate in production support, incident reviews, root-cause analysis, and long-term reliability improvements for critical systems.
- You ll identify practical ways to use AI-assisted engineering tools and automation to improve development workflows, operational efficiency, knowledge sharing, and team effectiveness.

Who You Are

The right fit looks like this

You re a deeply technical engineer who thinks beyond individual systems and considers the broader organization, business context, and long-term impact of technical decisions. You re comfortable taking on ambiguous, high-impact problems and creating clarity across multiple teams.

You influence through technical judgment, credibility, and collaboration rather than title alone. You communicate clearly, mentor other senior engineers, and take ownership for outcomes from strategy through production.

What You Bring

Skills experience

Required

- 12+ years of professional software engineering experience.
- Deep experience designing, building, and operating large-scale distributed systems.
- Proven experience providing technical leadership across multiple teams or complex technical domains.
- Strong experience with backend services, APIs, integrations, data flows, and cloud-based architectures.
- Proficiency in one or more modern programming languages such as Java, Python, Go, JavaScript/TypeScript,



Kotlin, or similar.
- Strong knowledge of system design, software architecture, scalability, reliability, observability, security, and operational excellence.
- Experience with cloud platforms such as AWS, GCP, or Azure.
- Experience with relational and/or NoSQL databases.
- Experience with CI/CD, automated testing, monitoring, logging, alerting, and production operations.
- Demonstrated ability to influence technical direction and drive alignment without relying on direct authority.
- Robust communication skills with the ability to explain complex technical concepts to technical and non-technical stakeholders.
- Experience mentoring senior engineers and helping teams improve technical execution.
- Strong ownership mindset with experience driving ambiguous, cross-functional initiatives to completion.

Nice to Have

- Experience with telephony, contact center platforms, IVR, call routing, voice systems, customer communications, or customer engagement technologies.
- Experience with platforms such as Twilio, Amazon Connect, Genesys, Five9, NICE, Cisco, Avaya, or similar technologies.
- Experience integrating third-party SaaS platforms, vendor APIs, or enterprise systems.
- Experience in fintech, financial services, lending, risk, servicing, collections, customer support, or another regulated environment.
- Experience modernizing legacy systems and improving the reliability of business-critical platforms.
- Experience evaluating emerging technologies and applying them pragmatically to engineering or business problems.
- Experience using AI-enabled engineering tools, copilots, automation platforms, or intelligent productivity solutions to improve software development, documentation, testing, knowledge discovery, or operational support.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Staff Software Engineer (India)
🏢 Oportun
📍 India