Job Description: Transition Manager – Finance Shared Services / GCC
Company: Voya Global Services Pvt Ltd.
Designation: Senior Manager – FnA COE
Role Title: Transition Manager
Function: Finance & Accounts (Controllership)
Location: Bengaluru, India
Reporting To: GM Finance / Head – Finance Shared Services / GCC Director / VP – Finance Operations
Role Purpose
The Transition Manager – Finance Shared Services is responsible for end‐to‐end transition of global finance processes from onshore entities, regional offices, acquired businesses, or third‐party vendors into a Global Capability Center (GCC) or Shared Services environment.
The role ensures process stabilization, control integrity, knowledge retention, compliance adherence, and seamless handover into steady‐state finance operations.
Key Responsibilities
Transition Strategy & Planning
Own end‐to‐end finance transition lifecycle: due diligence, transition assessment, planning, execution, stabilization, and closure
Define transition scope by process tower (R2R, P2P, O2C, FP&A;, Tax, Treasury, Master Data, Compliance)
Develop and manage Transition Plans, governance cadence, RAID logs, dependency maps, and cutover plans
Align transition approach with finance transformation roadmap and GCC maturity model
Finance Process Transitions
Lead transitions for global finance processes, including:
Record to Report – GL, month-end close, consolidation, reporting
Procure to Pay – vendor onboarding, AP, payments, T&E;
Order to Cash – billing, AR, credit, collections
FP&A; – budgeting, forecasting, management reporting
Statutory, Tax & Compliance support
Ensure process standardization, documentation, and alignment to global policies
Drive adoption of best practices,



controls, and automation opportunities
Knowledge Transfer & Controls Readiness
Design and execute structured knowledge transfer models (documentation, shadow–assist–perform, certification)
Ensure KT completion with formal sign-offs and competency validation
Validate SOX controls, audit requirements, and financial control frameworks during transition
Ensure no control gaps during entity or process migration
Stakeholder & Governance Management
Act as single point of accountability for finance transitions
Manage senior stakeholders across Global Finance, Regional Controllers, Business CFOs, External Auditors, and Vendors
Lead transition governance forums, steering committees, and leadership updates
Handle scope changes, risks, and escalations decisively
Technology & Systems Enablement
Coordinate closely with ERP and IT teams for:
Oracle / Workday transitions
System access, role mapping, workflow setup, and reporting readiness
Support data migration, parallel runs, UAT coordination, and cutover planning
Ensure alignment between process transitions and system changes
Financial & Commercial Oversight
Track transition budgets, resource ramp-up, and productivity assumptions
Support business case development for GCC transitions
Manage commercial scope adherence and incremental demand evaluation
Go‐Live, Stabilization & Handover




Conduct go-live readiness reviews and approval checkpoints
Manage hyper-care and stabilization until KPIs meet agreed thresholds
Drive transition closure, lessons learned, and continuous improvement roadmap
Ensure formal handover to operations with accountability and metrics in place
Key Deliverables
Finance Transition Strategy & Tower-Level Plans
Process Documentation & SOP Sign-offs
Control & Compliance Readiness Validation
Go-Live and Stabilization Exit Reports
Transition Closure & Value Realization Summary
Skills & Competencies
Finance & Functional Expertise
Strong understanding of Finance Shared Services / GCC operating models
Hands-on exposure to R2R, P2P, O2C, FP&A; transitions
Good working knowledge of SOX, internal controls, audit requirements
ERP exposure: Oracle, Workday Financials
Program & Leadership Skills
Proven transition program / project management experience
Robust stakeholder influencing and executive communication skills
Structured, detail-oriented, and risk-focused execution mindset
Ability to operate in global, multi-time-zone environments
Qualifications & Experience
CA / CPA / CMA / MBA (Finance) preferred
***** years of experience in Finance Operations, Shared Services, or GCC environments
Minimum 5–7 years of experience leading finance process transitions or transformations
PMP / Prince2 / ITIL / Six Sigma certification preferred
Success Measures
On-time, zero-disruption finance transitions
Control integrity maintained during and post-transition
Successful KT and readiness certification
Stakeholder satisfaction and audit comfort
Measurable productivity and efficiency gains

📌 Senior Manager Finance (India)
🏢 Voya Global Services .
📍 India