✈️ Job Description – IROP Airline Process (Customer Support)

Location: Noida

Process: IROP (Airline – Domestic Voice Support)

Shift: 10 hours (9 hours login + 1 hour break)

Working Days: 5 days working

Salary: ₹17,000 – ₹20,000 in-hand (₹23,000 – ₹25,000 CTC)

Transport:

Shuttle facility from Botanical Garden Metro (one side)

Door-to-door cab (other side)

? Role Overview

We are hiring experienced candidates for a domestic voice customer support process. The role involves assisting airline customers, including domestic passengers and occasionally NRI clients, with queries and support.

?️ Requirements

Minimum 6 months of experience in customer support (voice process)

Education: Undergraduate or Graduate (both accepted)

Excellent English communication skills

Strong convincing power and ability to handle customer concerns effectively

Fluency and confidence in spoken English

Ability to manage customer interactions with professionalism and empathy

? Key Skills

Customer handling & query resolution

Active listening & problem-solving

Clear communication & fluency in English

Persuasive and confident speaking skills

for more info contact HR Deepika - (phone hidden)

? Job Description – Blinkit Process (Blended Support)

Location: Gurgaon

Process: Blinkit – Grocery Delivery Customer Support (Blended: 20% Voice + 80% Chat)

Shift: Rotational shifts (9 hours: 8 hours login + 1 hour break)

Working Days: 6 days working

Salary: ₹22,000 – ₹24,000 in-hand

? Role Overview





We are hiring freshers and experienced candidates for the Blinkit blended process. The role involves assisting grocery delivery customers primarily through chat support (80%) and occasionally via voice support (20%), ensuring smooth service and customer satisfaction.

?️ Requirements

Freshers, Undergraduates, and Graduates are all eligible

Solid English and Hindi communication skills

Ability to handle customer queries with patience and professionalism

Good problem-solving and convincing skills

? Key Skills

Customer query resolution (chat + voice)

Active listening & empath

Clear written and verbal communication

Confidence in handling blended support interactions

for more info contact HR Deepika - (phone hidden)

? Job Opening: Troubleshooting Process – Gurgaon (Sector 30)

? Salary: ₹29,000 In‑Hand (₹34,000 CTC)

? Location: Gurgaon

?️ Working Days: 5 Days Working

? Transport: Both‑Side Cab Facility

⏰ Shifts: Rotational Shifts & Rotational Offs

? Role Brief:

Join the Troubleshooting Process team, providing technical and customer support to resolve client issues efficiently. Responsibilities include:

Handling inbound queries related to product/service troubleshooting

Diagnosing problems and guiding customers through solutions

Ensuring timely resolution and customer satisfaction

Documenting cases and escalating complex issues when required

? Eligibility:

Minimum 1 Year of Experience in customer support/troubleshooting

Graduates & Undergraduates accepted

Strong communication skills essential

for more info contact HR Deepika - (phone hidden)

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