JOB DESCRIPTION-FRONT OFFICE EXECUTIVE

Department: Front Office / Administration

Position: Front Office Executive

Experience: Freshers & Experienced Candidates

Location: Bengaluru

Employment Type: Full-Time

About the Role:

We are looking for a Front Office Executive to manage the reception area, assist patients and visitors, handle calls and appointments, and provide excellent customer service. Candidates should have positive communication skills, a professional attitude, and the ability to work effectively in a hospital setting.

Key Responsibilities-

- Welcome and assist patients, visitors, and attendants professionally.
- Handle front desk operations and ensure smooth reception activities.
- Attend incoming calls and transfer calls to the concerned departments.
- Register patients and collect/update necessary patient information.
- Schedule and coordinate patient appointments.
- Guide patients regarding doctors, departments, consultation rooms, and hospital services.
- Coordinate with doctors, nursing staff, billing, laboratory, pharmacy, and other departments.
- Maintain patient records, registers, and front office documentation.
- Handle patient queries and provide appropriate information.
- Manage appointment confirmations and follow-ups.
- Assist with billing and other front-office-related activities when required.
- Maintain confidentiality of patient and hospital information.
- Ensure the reception area is clean, organized, and professional.




- Prepare daily reports and submit them to the concerned supervisor/manager.
- Handle patient feedback and escalate complaints to the appropriate authority.
- Follow hospital policies, procedures, and quality standards.

Eligibility – Freshers

- Graduate in any discipline preferred.
- Good communication and interpersonal skills.
- Basic knowledge of MS Office and computer operations.
- Pleasant personality and professional appearance.
- Willingness to learn hospital front-office procedures.
- Freshers are encouraged to apply.

Eligibility – Experienced Candidates

- 1–3 years of experience in Hospital Front Office / Reception / Customer Service preferred.
- Experience in patient registration, appointments, billing coordination, or hospital administration will be an advantage.
- Candidates with relevant healthcare/hospital experience will be preferred.

Required Skills:

- Good verbal and written communication.
- Patient-friendly and courteous approach.
- Basic computer and MS Office knowledge.
- Good coordination and multitasking ability.
- Time management and problem-solving skills.
- Ability to work in shifts.
- Ability to work under pressure in a hospital environment.

Salary: As per experience, qualification, and hospital norms.

How to Apply Interested candidates may share their updated resume or contact the HR Department.

Contact No : (phone hidden)

Note: Candidates with good communication skills and a sincere, professional attitude are encouraged to apply.

📌 Receptionist / Front Office Executive (Bengaluru)
🏢 Blossom Multi Speciality Hospital
📍 Bengaluru