Company: Zamorra Universal Services Pvt. Ltd. (ZUSPL)

Position: Business Relationship Executive

Department: Customer Service / Sales

Work Location: Maduravoyal, Chennai

Employment Type: Full-Time

Job SummaryWe are looking for a friendly and customer-focused Customer Relationship Executive to manage customer interactions, understand their requirements, resolve queries, and maintain robust customer relationships.

- Key ResponsibilitiesHandle customer calls, queries, and requests professionally.
- Build and maintain positive relationships with existing and potential customers.
- Understand customer needs and provide appropriate solutions.
- Follow up with customers regarding services, enquiries, and feedback.
- Resolve customer complaints and coordinate with relevant teams when required.
- Maintain accurate customer records and interaction details.




- Inform customers about company services, offers, and updates.
- Support the sales team in lead follow-ups and customer conversions.
- Achieve assigned customer service and performance targets.
- RequirementsExcellent communication and interpersonal skills.
- Good customer-handling and problem-solving skills.
- Fluency in Tamil and English preferred.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
- Ability to work as part of a team.
- Freshers and experienced candidates can apply.

Key SkillsCustomer Relationship | Communication | Customer Handling | Follow-up | Problem Solving | Sales Support | Teamwork | CRM

📌 Business Development Executive (BDE) (Chennai)
🏢 Zamorra Universal Services Private
📍 Chennai