Customer Support Executive – BangaloreLocation: Bangalore, Karnataka Job Type: Full-time

We are looking for a customer-focused and enthusiastic Customer Support Executive to join our team in Bangalore. The ideal candidate will be responsible for assisting customers, resolving queries, and ensuring a positive customer experience.

Key Responsibilities:

- Handle customer queries through phone, email, chat, and other support channels.
- Understand customer concerns and provide accurate, timely solutions.
- Resolve complaints professionally while maintaining a positive attitude.
- Maintain customer records and update support tickets accurately.
- Coordinate with internal teams to resolve complex issues.
- Follow up with customers to ensure satisfactory resolution.
- Meet defined customer service, quality, and response-time targets.

Requirements:

- Excellent verbal and written communication skills.
- Good problem-solving and interpersonal abilities.
- Basic computer knowledge and familiarity with CRM tools.
- Customer service experience is preferred but freshers may also apply.
- Willingness to work versatile shifts when required.

📌 Customer Care Executive (Bengaluru)
🏢 Earlyjobs
📍 Bengaluru