Floor Coordinator (Lucknow)

Floor Coordinator (Lucknow)

09 Oct
|
CIEL HR
|
Lucknow

09 Oct

CIEL HR

Lucknow

Welcome and assist walk-in customers at the SBI branch.

Guide customers to the appropriate counter/desk for their requirements.

Assist customers with ATM, CDM/ADWM, UPI, Internet Banking and YONO services.

Help customers with basic forms, applications and banking-related queries.

Provide special assistance to senior citizens and less tech-savvy customers.

Manage customer queues and ensure smooth movement inside the branch.

Coordinate with branch staff for customer-related requirements.

Promote adoption of SBI's digital banking facilities.

Support customers with basic account/service-related information.

Maintain qualified behaviour and customer confidentiality.

Maintain daily activity/attendance reports as required.

📌 Floor Coordinator (Lucknow)
🏢 CIEL HR
📍 Lucknow

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