Understand customer needs and recommend suitable jewelry pieces.
Handle
customer
queries
effectively
and
escalate
complex
issues.
Demonstrate
strong
product
knowledge,
including
features
and
perks.
Communicate
product
value
and
support
store
sales
targets.
Stay
updated
on
new
collections
and
promotions.
Adapt
to
shift
timings,
store
requirements,
and
transfers
within
the
cluster.
Maintain
punctuality
and
take
on
additional
responsibilities
as
needed.
Support
store
operations
such
as
deliveries,
online
orders,
packaging,
stock
replenishment,
and
visual
merchandising.
Ensure
the
store
is
clean,
presentable,
and
visually
appealing.
Follow
SOPs,
policies,
and
theft -
prevention
protocols.
Work
collaboratively
with
the
team
to
ensure
smooth
operations.
Show
sensitivity
while
addressing
customer
concerns
and
use
good
judgment
in
difficult
situations.
Requirements
● Graduate / HSC (Freshers) / SSC qualification with 2 years of
experience in retail.
● Must be above 18 years of age and below 28 years of age
● Good communication and interpersonal skills
● Ability to learn quickly
● Positive and enthusiastic attitude
● Excellent presentation and grooming standards
● Flexibility and adaptability to work varied shifts (including