09 Oct
|
Altruist Customer Management India Private
|
Indore
09 Oct
Altruist Customer Management India Private
Indore
· Handle inbound and outbound calls related to products, services.
· Resolve customer queries and concerns efficiently while maintaining a positive experience.
· Escalate unresolved or complex issues to the appropriate department/team.
· Maintain a record of customer interactions, follow-ups, and resolutions in the CRM system.
· Educate customers about recent insurance products and services that meet their needs.
· Meet or exceed individual performance metrics (calls handled, resolution time, etc.).
· Adhere to compliance guidelines, company policies, and industry standards.
📌 Customer Care Executive (Indore)
🏢 Altruist Customer Management India Private
📍 Indore