(WORK FROM OFFICE)

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.

Designation

Customer Support Associate

Job Role

- Resolve customer queries via voice calls

Job Details

- Contractual role
- Fixed salary

Eligibility Criteria

- Minimum education: Higher Secondary (12th Pass)
- *Freshers are welcome*

Work Details

- Work timing: 24×7 rotational shifts
- 5 working days with 2 rotational weekly offs
- Maximum age limit: 40 years

Skills Required

- Excellent verbal communication skills in English and Hindi
- No major MTI (Mother Tongue Influence) for voice process

Interview Process

- HR Round (Video Call; Aadhaar mandatory for WFH)
- Typing Test (Minimum 25 WPM / 90% accuracy)
- Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

- Freshers: ₹205830 CTC (Approx. ₹12.4K in-hand/month)(Monthly CTC Approx.: 17.1k)




- *Joining bonus Up to 6k (Applicable to fresher aged 18-24 years who do not have an existing PF account or UAN)*
- Experienced Candidates: ₹230530 CTC (Approx. ₹14.4K in-hand/month)(Monthly CTC Approx: 19.2k) (Minimum 1year experience in Bpo required)

Documents Required

- Aadhaar Card (with complete Date of Birth) Mandatory
- E-Aadhaar Mandatory
- PAN Card Mandatory
- Educational documents (10th & 12th mark sheets)
- For experienced candidates:
- Experience Letter
- Offer Letter
- Last 3 months payslips

#Location details for Walkin interview:

Tech Mahindra, DLF2, 1ST Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

Please ask the candidates to mention the consultancy name and HR name on the top of the cv.

For more info call on (phone hidden) (Hr Nabanita)

📌 Limited Vacancy For CSA (Kolkata)
🏢 Tech Mahindra
📍 Kolkata