This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Operations Lead (Transfer Agency) based in India.

In this leadership role, you will build and scale an India-based operations team responsible for supporting a U.S. stock transfer agency. You will establish operational processes from the ground up, recruit and develop talent, and ensure seamless service delivery across Indian and U.S. time zones. Combining strategic leadership with hands-on execution, you will oversee shareholder services, securities transfers, compliance reporting, and corporate actions. You will be responsible for maintaining the accuracy, security, and integrity of shareholder records while implementing robust controls and service standards. Working closely with U.S. leadership, compliance specialists, and engineering teams, you will identify opportunities to automate workflows and improve operational efficiency. This fully remote opportunity offers a unique chance to shape a growing operation, introduce modern tools,



and build a high-performing team in a specialized financial services workplace.

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Accountabilities

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Build and lead the operations team: Recruit, onboard, train, and manage the India-based operations team, define responsibilities, establish performance expectations, and design coverage across Indian Standard Time (IST) and U.S. Eastern Time (ET).

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Manage operational quality and controls: Own end-to-end service delivery, establish and monitor service-level agreements (SLAs), implement maker-checker controls, track errors, manage escalations, and ensure consistent operational accuracy.

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Develop procedures and documentation: Create, maintain, and improve the standard operating procedures (SOPs) library, close documentation gaps, and establish clear workflows for recurring and exception-based activities.

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Oversee daily securities processing: Manage pending-transfer reviews, Depository Trust Co

📌 Operations Lead (India)
🏢 Jobgether
📍 India