Responsibilities

Process Specialist
At Principal, we provide an outstanding chance to be part of a team that values accuracy, continuous learning, and customer happiness. As a Process Specialist in our Finance/Insurance division, you will play a crucial role in ensuring flawless transaction processing and outstanding service standards. If you are determined to excel and thrive in a collaborative environment, this position is ideal for you
Responsibilities
• Review, analyze, and process transactions strictly following business process documents.
• Ensure customer happiness by displaying accuracy and attention to detail.
• Process transactions in a timely and methodical manner, striving to meet service standards.
• Work on routine matters with minimum supervision and demonstrate the ability to multitask.
• Continuously update job knowledge with available resources, resulting in a positive impact at work.
• Accept ownership for new and different requests assigned by supervisors and use your initiative in a team environment.




• Respond promptly to inquiries from internal and external collaborators.
• Adhere to compliance, information security, and regulatory requirements both internally and externally.
• Align with PGS policies and show flexibility according to business requirements.

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Qualifications

Education:
Bachelor’s degree or equivalent –15yrs of Formal Education from recognized and accredited University

Must Have:
• Minimum 1-3 years’ experience of transaction processing in Insurance and Financial Domain preferred
• Typing skills – 30 to 35 Wpm, 30 to 35 Npm, 98% accuracy
• Good written and verbal communication skills
• Willingness to work in rotational shift
• Proficient in MS office

Skill set:
· Good knowledge of Insurance domain
· Logical and analytical reasoning, willing to learn new things, adaptability, adaptable to work in shifts, multitasking, Team player
· Strong attention to detail to demonstrate possession of problem solving and interpersonal skill

📌 Process Specialist (Hyderabad)
🏢 Principal Global Services
📍 Hyderabad