Application Support Engineer (Chennai)

Application Support Engineer (Chennai)

09 Oct
|
Accenture
|
Chennai

09 Oct

Accenture

Chennai

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Database Administration (DBA)
Valuable to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.




- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Database Administration (DBA).
- Experience in database performance tuning, backup and recovery strategies, and database security management.
- Strong knowledge of database architecture, installation, configuration, and patching.
- Ability to troubleshoot complex database issues and provide effective solutions.
- Familiarity with automation tools and scripting to streamline database administration tasks.

Additional Information:
- The

📌 Application Support Engineer (Chennai)
🏢 Accenture
📍 Chennai

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