Industry/Sector
Not Applicable
Specialism
Oracle
Management Level
Senior Manager
Job Description & Summary
The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your chance to do inspiring work that makes a difference—every day.

As an Oracle CX - Senior Manager you will lead client-facing Oracle Lead to Revenue consulting work, focusing on Oracle lead management, sales automation, marketing automation, and customer experience solutions that help organizations improve how they manage the customer journey from lead generation through revenue realization. As a Senior Manager you will guide large projects, shape process improvements, and draw on your influence, sound judgment,



and industry knowledge to advise clients, solve complex issues, and develop diverse teams that contribute to operational excellence within our Oracle practice. In this role at PwC, you will bring structure to complex implementation efforts, translate business needs into practical system configuration choices, and provide direction across multiple work streams while maintaining clear communication with stakeholders.

Key Responsibilities
1. Strategic CX Leadership
• Define the enterprise-wide Oracle CX strategy aligned with business goals and customer experience objectives.

• Build a multi-year roadmap covering Oracle Sales, Service, Marketing, Commerce, CPQ, and CX Analytics.

• Drive digital transformation initiatives focused on customer-centric processes.

• Advise executive stakeholders on innovation, platform modernization, and best practices.

2. Solution Architecture & Platform Management
• Ser

📌 Oracle CX (Bengaluru)
🏢 PwC
📍 Bengaluru